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TRI Service Tracking

Smart, effective and profitable solution for medium and small business. 


Full Support

Our Technical support is always available to members.



User Group

        Members decide the direction of development               

Affordable Service Management Software

Welcome to the The Repair Institute website!

Since 2018, The Repair Institute has offered a complete  software management tool to the service industry. Specifically targeted at the brown goods section but equally available as white goods & any similar goods.

We strive to provide repair companies with the tools to provide an excellent quality service to there clients  whilst maximising  profitability by giving full control & monitoring of the entire process.


At The Repair Institute, our software offers:

  • Full Repair cycle tracking.
  • Spare Part stock management.
  • Accounting & Pricing automation.
  • Warranty & Account Rate definition.
  • Tailored printing for forms & receipts
  • Full reporting & auditing of database.
  • Inbuilt Postcode & address completion
  • Automated Email & SMS messaging.
  • Software installation, training and support.
  • Ongoing development & system integration.
  • Available as stand alone, own server, SQL server & Azure platforms


If you have a question, please  send an e-mail using the form below.

Fields marked with * are required.

We do not retail the software, members join a user group, which funds support, development & integration .

The more we grow the more we improve our ability to influence the industry & serve our customers.

There is a initial fee for set up & training. Ongoing costs for use of the SMS & Postcode search.

Technical Repair also Available

We also offer a repair service for special projects, such as redundant product in industrial installations. We recently produced a solution for the SMT-2000R used in a large number of Care Home sites, saving them a huge re-investment cost & extending the life of there systems.

Similarly we produced a package for a range of antique studio & home audio equipment replacing old disc drives with USB replacements to enable their continued operation.

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